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Hello, You’d think after freelancing now for about fifteen years that I’d be better at turning down work that isn’t in my wheelhouse. It is not that I can’t figure out how to index such books; I’ve indexed enough diverse subjects that I kind of think I could index most anything. I hope that isn’t just hubris speaking. I believe there is something to being proficient with the tools of the trade which can cover for a lack of subject expertise. And yet, I am still reminded that subject expertise is really helpful to have, if for no other reason than to make indexing more enjoyable. It is a distinctly peculiar and unpleasant feeling to finish indexing for the day and to think, “I have no idea what I did today.” To not understand any of the concepts well enough to be able to describe them. There are definitely subjects for which I lack sufficient background. I also tend to struggle with scholarly books which are written at a highly abstract, theoretical level. When I studied for my BA in political science, I did much better in comparative politics than political philosophy. And yet I still sometimes find myself indexing books which I am not well-suited for. There are various reasons why. One is if I didn’t fully vet or understand what the book is about. Contents don’t always match their descriptions. Another is if there is some aspect that does interest me, and so I talk myself into thinking that the index will be easier than it actually is. Or, the project is from a regular or newish client and I want to maintain a good relationship with them. Lastly, the client has accepted my quote. If I am not sure about a project or if I anticipate the index to be difficult, I often quote high, kind of hoping that the price will deter the client. But sometimes the client accepts anyway (which is maybe a sign that I need to raise my prices overall), and I am committed to honoring our agreement. So how do I index books that I don’t understand? And how do I deliver indexes that the client will still—hopefully—be happy with? I use a few tactics to help me through.
Ironically, I often get the most praise for the indexes I most struggled to write. Maybe I overcompensated for my lack of familiarity by taking extra care with the index, or maybe the client, knowing that it was a difficult subject and having low expectations for the index, was pleasantly surprised. Either way, while those indexes were not easy, it does reinforce that I can index what I don’t know. The best option remains saying no to the project. That is the most enjoyable option, avoiding work that I struggle with. That is also usually the easier and more financially lucrative option, as the index is less work to write. I do turn down projects that I don’t think are a good fit. But sometimes I find myself with a challenge anyway. It helps to have strategies and a plan for getting through difficult books. I hope the above gives you some ideas. As indexers, we may see ourselves as specialists within certain subjects (and may have the degrees and work experience to back that up), but clients often see us as generalists. Inevitably, a project is going to come along that is not a good fit, subject-wise. If you accept, lean into your indexing expertise. You can still deliver an excellent index. Happy indexing, Stephen |
2x award-winning book indexer and the author of Book Indexing: A Step-by-Step Guide. I teach you how to write excellent indexes, along with reflections on succeeding as a freelance indexer.
Hello, If you don’t already do this, I highly recommend you begin. If a client contacts you about a project and your schedule is already full, then take the initiative to tell the client what does work for you. Something like, “I’m afraid I’m not available at that time, but I can write the index if the due date can be extended by two weeks.” I am often pleasantly surprised when the schedule proves more flexible than it initially appears. I would not have known unless I asked. This tactic does...
Hello, Welcome again to another Q&A on this last Tuesday of the month. It is hard to believe that September is almost here. Today’s question is from Reed, who asks, How do you handle providing samples of past indexes for potential clients? Thank you, Reed. That is an excellent question. My short answer, to be honest, is that I currently do not provide samples. In the past, I would often refer clients to Amazon to view indexes I had written via the “Look Inside” feature. I would also link...
Hello, Today I want to return to a question I answered a few months ago on finding the appropriate level of granularity in an index. Within that question was the comment, “too many subheadings with the same locator is a red flag.” That comment has stuck with me. It is true that common indexing wisdom is to avoid repeating locators within an array. Repetition, with locators duplicated across subheadings, can bloat an index. An array may be difficult to read, or confusing to readers, if there...